SUMMARY
The Gateway will examine the conversations we are having with computers. Within the past
decade, people have started to communicate in human-like ways with technology. Siri, Alexa,
and chatbots are now part of daily life. This shift from communication as a human
activity to one that is increasingly taking place among humans and machines raises questions
regarding the implications for individuals, organizations, and society.
In this conversation, Dr. Andrea L. Guzman explains the study of human-machine communication
and how it can help us understand our interactions with these devices, develop new
technologies, and identify and address emerging social and ethical issues.